Company · Customers

Cities using Fixly

From small towns to mid-size metros, city teams use Fixly to consolidate reports, dispatch faster and prove impact to council and residents. We're early, and we're picky about who we partner with.

  • Pilot programs available for qualifying municipalities
  • Dedicated onboarding for the first 90 days
  • Direct line to product and engineering
  • Public case studies in development

Case study format

What every Fixly customer story includes

As cities go live, we share their results here. Each case study covers the same dimensions, so you can compare cities like yours.

City profile

Population, departments, channels, and the pain points they came to Fixly to solve.

Measured results

Resolution time, SLA compliance, resident satisfaction, before and after.

Operator quotes

From the people who use Fixly daily, dispatchers, supervisors and city CIOs.

Ready to modernize your city operations?

Join the cities making service requests faster, transparent, and measurable.