Modern operations for the cities people actually live in
Most municipalities still run on phone calls, spreadsheets and software designed in the 2000s. Fixly is the smart city operations platform built for how cities work today — connected, mobile and accountable to residents.
- Live operations across every department, not weekly reports
- Mobile-first for crews on the road and residents on the street
- GDPR-ready architecture with EU data residency
- Live in weeks — not the typical 18-month government rollout
The problem
Legacy workflows are slowing your smart city ambitions down
Reports arrive by phone, email and three different forms. Work is tracked in spreadsheets that nobody opens. Crews radio status updates that never reach the dashboard. By the time leadership sees a number, it's already weeks old — a gap no smart city strategy can close with PDFs and call logs.
Meanwhile, residents expect the same experience smart cities have trained them to expect from every other app on their phone — a quick report, a clear status and a notification when it's done.
The Fixly advantage
A platform built for how smart cities actually operate
Replace legacy workflows
Retire the spreadsheets, paper forms and disconnected ticketing tools your team has been patching together for years.
Real-time operations
A live smart city operations center where every report, assignment and resolution updates instantly across the field and the citizen app.
Mobile reporting
Residents report in 30 seconds from any phone. Crews update work orders from the field — no laptop required.
GDPR readiness
EU data residency, role-based access, full audit logs and a Data Processing Agreement ready on day one.
- ISO 27001-aligned controls
- Data minimization by default
- DPA included
Faster deployment
Municipalities go live in weeks, not years. No multi-year RFP. No on-prem servers. No custom dev required.
Visible impact, fast
Smart cities running on Fixly see double-digit improvements in first-response and resolution times within the first quarter.
Ready to modernize your city operations?
Join the cities making service requests faster, transparent, and measurable.