Your city operations, in one dashboard
A real-time command center for every department. See open reports, work orders, crew activity and KPIs at a glance, and act on them without switching tools.
- Live map of every reported issue across the city
- Open work orders, SLA timers, and team load in one view
- Drill into any neighborhood, category, or crew
- Custom KPIs for council, mayor, and department leads
- Daily and weekly digests delivered automatically
What's inside
Everything you need to run the city day-to-day
Designed with operations managers, dispatchers and city CIOs. Less clicking, more deciding.
Real-time city overview
Watch reports come in live on a map of your jurisdiction with status, age, and priority.
- Heatmaps by category
- Filter by district or ward
- Cluster view for high volume
Track reports and work orders
Every report becomes a tracked work item with owner, due date, and full audit history.
- Status from intake to close
- Photo and resident updates
- SLA breach alerts
Monitor performance
KPIs that matter to operations and to elected officials, refreshed in real time.
- Resolution time
- Open vs. closed trend
- First-response compliance
Team activity feed
See who closed what, where crews are working, and who needs backup, without a phone call.
Smart notifications
Push, email, and SMS alerts for urgent issues, SLA breaches, and assignment changes.
Reports for leadership
Export weekly snapshots for council briefings or share a public dashboard with residents.
Ready to modernize your city operations?
Join the cities making service requests faster, transparent, and measurable.