Solutions · 311
Modernize citizen service requests
Phone calls, emails, social DMs and paper forms add up to a service experience nobody chose. Fixly consolidates every channel into one modern 311, for residents and the city.
- Mobile, web, voice and walk-in intake unified
- Auto-acknowledgement and status updates to residents
- Open311 compatibility for vendor flexibility
- Multilingual support out of the box
- Public dashboard for transparency and trust
Use cases
A complete 311 program, without the legacy stack
Mobile & web intake
Residents file reports in under 30 seconds with photo and location.
Voice & walk-in
Operators capture phone and counter requests in the same shared queue.
Two-way updates
Residents get acknowledgement, progress and closure updates automatically.
Open & auditable
Open311 standards, full audit trails, and a public dashboard if you want one.
Ready to modernize your city operations?
Join the cities making service requests faster, transparent, and measurable.